Black Friday Return Policy

You are welcome to lodge a return request within 10 days of your parcel being delivered via our returns portal. Before lodging your request, please read through the conditions below to ensure your item is eligible for a return.

Items must meet the returns conditions outlined below and be returned in original condition, unworn, not sprayed with perfume, unaltered, unwashed, unmarked with original packaging and with all tags attached. Bübish Luxe does not cover the return shipping cost. We strongly recommend using a trackable service to reduce the risk of lost parcels.

Once your return has been approved, you will be forwarded instructions on how and where to return your order. Your order must be posted within 7 days of approval. Beyond our 10-day return period, unfortunately we cannot offer a return for refund, exchange or credit note.

Bübish Luxe reserves the right to deny the return if the item(s) fail to meet our return policy requirements below, which is in keeping with Fair Trading laws.

Please allow 1-2 business days for our team to respond to your return request. Once your return has been approved, you will be forwarded instructions on how and where to return your order. Your order must be posted within 7 days of approval.

START YOUR RETURN PROCESS

Black Friday Returns Policy

  • 30% Off Storewide starts Thursday 7AM 20th November and ends Monday 1st December 2025 11:59PM AEST.
  • Items can be returned for store credit only. Store credit is valid for 3 years from date of issue.
  • No code needed - prices are as marked and cannot be applied to previous orders.
  • Excludes Bridal Packages, Gift Cards & Custom Orders.
  • Special offers and promotions cannot be applied to orders outside of the promotional period.
  • These terms and conditions apply to any vip, early access or additional offers where items are purchased at 30% off.
Gift Vouchers

Gift vouchers are valid for 3 years from date of purchase. Gift vouchers are non-refundable. They can only be redeemed on our e-boutique and Adelaide Showroom.

Please note that the welcome discount offer is not valid on Gift Vouchers.
Bridal Packages

Bridal Packages are eligible for the same returns procedure as full-priced orders. Please note no discounts can be applied to bridal packages as we gift a complimentary jacket within each package.
Faulty Items

We make every effort to ensure our product is of highest quality. In the rare event that you find a fault in an item you have ordered, please contact our Customer Care Team at hello@bubishluxe.com and ensure you include your order number and a photo of the fault in the email. Our Customer Care Team will respond with a solution.
International Returns

For all international orders (outside of Australia), please note all return or exchange shipping costs (both ways) are the responsibility of the customer. 

Please note: after the initial exchange, there are no further exchanges, refunds or credit notes issued beyond this.
Out of Stock Items

If the items you have ordered are out of stock, you will be notified within three business days. If we cannot fulfil your order, we will provide alternate style or size options, otherwise we will issue a refund. If you agree to the alternate option - please note the same terms and conditions apply, whereby if they are considered a sale item or final sale item our terms and conditions apply. For example, sale items can only be exchanged. Final sale items cannot be returned as they have been reduced to clear.
Custom Orders

All custom orders will incur a $50 fee.

As this is being made especially for you, please note that there are no returns on custom pieces. 

Each custom piece is hand crafted and variances between 1-3cm may occur.