complementary standard shipping on all domestic orders within Australia takes
1-4 business days. Where possible, we will endeavour to process orders for
shipment on the same day of purchase. In peak times, please allow at least 1
day handling time before your order is dispatched. You can select ‘express
shipping’ for an additional $12.00 to ensure you receive your shipment between
1-2 business days. For this express service, please ensure orders are placed
before 2pm. Any orders placed after this time will be
processed the following day unless agreed upon with Bubish.
are placed over the weekend or on a public holiday will not be dispatched until
the next business day.
- Delivery times can vary depending on where you live in Australia.
you will be responsible for all the possible taxes and / or customs fees your
country may charge for importing goods.
is the importer of record and must comply with all laws and regulations of the
destination country. International orders may be subject to import taxes,
customs duties and fees levied by the destination country. The recipient of an
international shipment may be subject to such import taxes, customs duties and
fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be fulfilled by the recipient;
‘Bubish Luxe’ has no control over these charges, nor can ‘Bubish Luxe’ predict
what they may be.
policies vary widely from country to country; you should contact your local
customs office for more information. When customs clearance procedures are
required, it can cause delays beyond our original delivery estimates.
Items can be
returned for an exchange or refund within 7 days of purchase. You will be
responsible for all shipping costs. Shipping costs are non-refundable. Please request return / exchange via link below -
A receipt of
refund will be forwarded to you. Please be patient if funds do not clear
immediately. If funds do not clear within 5-7 business days, we advise that you
contact your bank or credit card company.
If you have
allowed for 7 days processing time as stipulated above and your bank cannot
provide an update, please contact us at: firstname.lastname@example.org
Our team is working hard from Monday to Friday, and they are kept
very busy. We try our best to answer requests within 24-48 hours. If you
emailed us outside our office hours or over the weekend, please allow us an
We receive a
high number of collaboration requests from bloggers, models, influencers, and
photographers. For all collaboration enquires email us at email@example.com
with details of who you are on social media, and how you would like to
influencers are chosen on an individual basis. We like models of all
ethnicities, sizes and ages. Please understand we receive a high volume of
requests so please be patient as our customer e-mails and queries are our